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Last updated: November 25, 2025

Dog Friendly Knoxville, LLC (“we,” “us,” or “our”) operates https://www.dogfriendlyknoxvilletn.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or make a purchase.

1. Information We Collect

a. Information you give us When you place an order, contact us, or sign up for our email list, we collect:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number (optional)

  • Payment information (processed securely by Stripe and/or PayPal – we never store full credit card numbers)

b. Automatically collected information

  • IP address

  • Browser type and device information

  • Pages visited, time spent, and referring site

  • Cookies and similar tracking technologies (see “Cookies” below)

c. Analytics We use Google Analytics and Wix Analytics to understand how visitors use the site. These tools collect anonymized data about traffic and behavior.

2. How We Use Your Information

  • To process and fulfill your orders (including sending tracking updates)

  • To communicate with you about your order or inquiries

  • To send occasional marketing emails (you can unsubscribe anytime)

  • To improve the Website and our products

  • To detect and prevent fraud

3. Marketing Emails

We only send promotional emails if you opt in (via checkout checkbox or sign-up form). Every marketing email includes an easy one-click unsubscribe link.

4. Cookies & Tracking

We use cookies to:

  • Keep items in your cart

  • Remember your preferences

  • Measure site performance

You can disable cookies in your browser settings, but some features (like checkout) may not work properly.

5. Third-Party Disclosure

We do not sell, trade, or rent your personal information. We only share your data with trusted partners who help us operate the site and fulfill orders:

  • Wix (hosting & analytics)

  • Stripe and PayPal (payment processing)

  • USPS (shipping)

  • Google Analytics

All partners are required to keep your information confidential and secure.

6. Security

We use industry-standard encryption (SSL) and follow PCI-DSS requirements for payment security. While no online service is 100% secure, we take reasonable measures to protect your data.

7. Your Rights (California, Virginia, Colorado, etc.)

You may request to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Delete your data (subject to legal obligations)

Just contact us using the details below.

8. Children’s Privacy

Our Website and products are not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The new version will be posted here with an updated “Last updated” date. Significant changes will be announced via email or a notice on the Website.

10. Contact Us

Questions about this Privacy Policy? Reach out via our contact form or email us at dogfriendlyknoxvilletn@gmail.com.

Privacy Policy

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