Last updated: November 25, 2025

Please read these Terms and Conditions carefully before using https://www.dogfriendlyknoxvilletn.com (the “Website”) or purchasing any products from Dog Friendly Knoxville, LLC (“we,” “us,” or “our”).

By accessing or using the Website and/or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website or make a purchase.

1. Purchases & Orders

• All orders are subject to acceptance and product availability.

• Prices are listed in U.S. dollars and are subject to change without notice.

• We reserve the right to refuse or cancel any order for any reason, including pricing errors or suspected fraud.

• You are responsible for providing accurate shipping and billing information.

2. Payment

Payments are securely processed through our third-party payment processors (Stripe, PayPal, etc.). By placing an order, you authorize us to charge the payment method you provide.

3. Shipping

Orders are shipped via USPS with tracking. See our Shipping Policy for current rates and estimated delivery times.

4. Returns & Refunds

We do not accept returns for change-of-mind. If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery so we can make it right (replacement, store credit, or refund). See our full Returns Policy for details.

5. Intellectual Property

All content on the Website (text, photos, graphics, logos, dog-friendly guides, etc.) is owned by Dog Friendly Knoxville, LLC or used with permission. You may not copy, reproduce, or distribute any content without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, Dog Friendly Knoxville, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of products.

7. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content or practices of any linked sites.

8. Changes to These Terms

We may update these Terms at any time. The updated version will be posted here with a new “Last updated” date. Continued use of the Website after changes constitutes acceptance of the new Terms.

9. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.

10. Contact Us

Questions about these Terms? Reach out via our contact form or email us at dogfriendlyknoxvilletn@gmail.com